Gym AI Chatbot

An intelligent customer support system powered by Gemini AI, featuring an automated ticketing system for gym member resolution.

✦ Project Overview

Designed to handle high volumes of member enquiries for gym management systems. The AI understands natural language, provides instant answers to common FAQs, and escalates complex issues by creating tickets.

AI Engine

Powered by Gemini Pro for contextual understanding and human-like responses.

Ticketing

Integrated ticketing flow that records member data and issue history for admins.

Key Features

  • ✔

    24/7 Support Automation

    Reduces support workload by answering 80% of routine member questions.

  • ✔

    Automated Ticket Creation

    Automatically generates a support ticket when the AI cannot resolve the issue.

  • ✔

    Contextual Awareness

    The AI maintains conversation history to provide relevant and specific assistance.

  • ✔

    Member Dashboard Sync

    Can be integrated with gym databases to provide membership status and fee info.

Tech Stack

Gemini Pro API PHP Laravel MySQL Vue.js

Role

AI Developer

System Designer

Platform

Web & Mobile Web