Multi-Tenant Chatbot Ecosystem

Body Bannao Bot

A professional WhatsApp SaaS platform that handles automated gym operations for 100+ business owners on a single unified interface.

PHP 5.6 & MySQL WebSocket Server Worker Logic Ticketing System Multi-Tenancy

System Architecture

WhatsApp Bot Dashboard
🏦

Multi-Tenant Engine

Sophisticated Sender ID logic to securely handle hundreds of gym owners on one WhatsApp number without data overlap.

🎫

Support Helpdesk

Integrated ticketing system to manage "Open" vs "Resolved" user queries with a dedicated admin dashboard.

🧾

Auto-Billing

Instant generation of invoices and receipts directly within the WhatsApp chat using automated business logic.

📡

Real-time WebSockets

Low-latency data synchronization using a custom PHP WebSocket server for live dashboard updates.

📢

SaaS Broadcasting

Built-in broadcast engine to send updates, news, or alerts to all connected gym owners simultaneously.

📈

Business Reports

Instant daily collection and attendance reports delivered via WhatsApp commands for on-the-go management.

Data Security

Implemented custom session-tracking logic to ensure absolute isolation between different gym databases while using a shared communication channel.

  • Isolated SQL Queries per Request
  • Multi-Level Auth for Admin Portal

Performance Logic

Uses a background worker system to process high-concurrency requests, preventing bot downtime during peak business hours.

  • Asynchronous Message Processing
  • Optimized MySQL Indexing for 10k+ rows